User Chat Resources

Support your customers via your site

Intercom

Description: Intercom is very popular, and with good reason. The interface is nice, and there are lots of features, allowing you to chat with customers on your site, or via your apps. It also integrates with marketing automation, sending out targeted emails and messages. Perhaps the best solution for chatting with users from within an iOS or Android app.

Link: intercom.io


Olark

Description: Easy to set up and easy to use, Olark is a no muss no fuss live chat for your website visitors, with a variety of pricing, including a nice and limited "free forever" plan. Customizable look and message targeting, plus you can watch what your visitors are doing in real time on your site.

Link: olark.com


Pure Chat

Description: Pure Chat is another chat system for your site with a lot of features, including canned responses in case you're constantly answering the same questions. If you've ever managed a live chat before, canned responses will sound good to you. Besides that, Pure Chat has a nice dashboard for the chat manager, automated chat pop up based on different triggers, and a lot more. Pricing starts at free.

Link: purechat.com


Slaask

Description: Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors. Until now. Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and client!- communication together in one place.

Link: slaask.com


Zopim

Description: I recently discovered Zopim because ClickMeter was using it as their chat system, and I was so impressed by the quality of the chat system they were using that I investigated and learned about Zopim. With all the normal features a user chat system should have, like tracking and triggers, Zopim also has powerful metrics and visual customization, and is just really elegant in every way. Highly recommended.

Link: zopim.com

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