Whenever we’re building a new website, we constantly struggle with the back-and-forth testing of a different hosting service, because no matter what we’d decided to go for in the past, it always turned out that our chosen hosting provider lacked in some key areas.
Sometimes it was failures in uptime or backup, other times the service had terrible customer support or was too expensive. There are, of course, some web hosts that offer a decent experience, but we don’t believe we’ve ever encountered one that hadn’t triggered at least one of our pet peeves.
That was until we discovered WPX Hosting. We decided to give the hosting provider a chance and the outcome was shocking. We’ve been with them for a couple of years and we still can’t think of a time when they’ve let us down. Especially when it comes to page loading speeds and customer support.
In that regard, we decided to review WPX Hosting for everyone looking for a new web hosting service. We are impressed by all the qualities they possess, and in this article, you’ll read all about the features and services they offer.
Why Choose WPX Hosting?
First, let’s see who WPX Hosting is! CEO and founder of WPX Hosting, Terry Kyle, driven by his own disappointment in incompetent hosting providers, established the company back in 2013 in order to help everyone else who shared his frustrations. Eventually, his dream became a reality and the business he established is described as one of the best experiences you could ever have with a hosting service.
WPX Hosting’s mission is guided by three main principles:
- Incredibly fast loading speed;
- Expert support with one of the quickest response times on the market;
- Simple and easy-to-use interface.
Having said that, WPX Hosting offers a state-of-the-art hosting solution particularly intended for WordPress-based websites. Currently, the majority of websites are built with WordPress since it’s the easiest and most reliable website-building platform out there. So, if you belong to that group and want to create your website using WordPress, WPX Hosting is probably the best offer you can get.
By all means, you don’t have to take our word for it. This unbiased review will serve as an in-depth analysis of the many amazing features that WPX Hosting comes packed with, and we’ll also discuss all the strengths and weaknesses that come with its use. That way, you can decide for yourself if they’re the best fit for you.
Let’s get into it.
Features and Services Offered by WPX Hosting
WPX Hosting comes loaded with all of the features you can attach to a hosting service, so don’t get angry at us if we forget to mention one or two. We’ll definitely go through the most important ones that should give you a clear picture of what WPX Hosting is all about. Let’s begin.
The platform offers three WordPress hosting plans – Business, Professional, and Elite. No matter which one you decide to acquire, rest assured they will match their service to your needs, as they accommodate even the most demanding clients.
All three plans include terrific freebies that make the experience almost unbelievable. We’ll discuss those in detail as we explore the platform further, but to mention a few of what you’ll read about below: a high-performance CDN, unlimited SSLs, staging areas, email hosting, and much more.
They, of course, are different from one another to better adapt to different client’s needs:
- The Business plan gives an opportunity to host up to 5 websites, offers 10 GB storage, and 100 GB bandwidth. This plan is intended for beginners and will do more than just satisfy every basic WordPress site;
- With the Professional plan, you can host up to 15 websites and get double the storage and bandwidth that come with the Business plan. This plan is more suitable for clients that need to upgrade their entry-level hosting and require more storage;
- The Elite plan is best suited for those that plan or already have a high amount of traffic coming to their website. The plan offers hosting of up to 35 websites, 40 GB storage, and unlimited bandwidth.
Like most web hosts, WPX Hosting boasts a domain registrar as well. You can purchase and register a new domain name with WPX Hosting for a pretty affordable price, and on top of that, you’ll get a free SSL certificate for it and free WHOIS protection, forever! WHOIS protection means that, as a domain owner, your name, phone number, physical address, and any other personal info that’s attached to your domain won’t be available for anyone to access.
The TDLs (top level domain) offered by WPX Hosting come at competitive prices. For example, a .com TDL costs $10.99/year, a .net one is $14.99/year, and an .org domain name costs $13.99/year. For all of the different TDLs prices, please visit this link. But, more on that later.
A content delivery network (CDN) is a way for your website to be hosted on multiple locations around the world in order to speed up the loading time of your website for visitors that are far away from your initial hosting location.
WPX Hosting lets you pick from three main locations where your original website will be hosted (Chicago, USA, London, UK, and Sydney, Australia) and then uses its own custom-built WPX Cloud CDN to put cached copies of your website on many other servers all over the world. So if your site is hosted on the London server, a visitor from South Africa won’t have to wait too long to load your website from that main UK server. Instead, the cached copy located on a server in Johannesburg, South Africa will load much quicker to a visitor that’s near that end-point.
As of August 2020, WPX Cloud CDN has 26 end-points around the globe and they are constantly expanding.
The feature comes absolutely for free and it’s one of the best perks you can get for scoring big on SEO.
You can say goodbye to appearing anywhere near the first 10 SERPs on Google if your website isn’t secured by SSL.
An SSL (Secure Sockets Layer) certificate is a security technology that provides a safe connection between your website and your visitors, meaning that any middleman on that connection won’t be able to intercept any of the data that travels from one end to the other. Google prefers websites that have an SSL installed, so if you want to rank higher in the search results, it’s important for you to get one.
You’ve got no excuse to not install an SSL since it comes for free with any WPX Hosting plan. And not only that – the process of SSL implementation can get a bit tricky, so WPX Hosting developed an automated software that will install your SSL in a minute.
Do you own a website that’s already hosted on a web host that you’re fed up with? WPX Hosting offers a free migration feature that will have your website transferred to your new WPX Hosting server in under 24 hours.
Migrating a website from one hosting provider to another is always free and you can do it yourself. However, the process is tedious, takes a lot of time if you’re not experienced, and if not done properly, you risk losing valuable data or breaking some of your site’s functionality.
At the end of the day, why go through the hassle yourself when you can leave the job to the expert support agents at WPX Hosting? Simply file your migration request, lay back, and get your existing website transferred to the new WPX Hosting sleek dashboard.
This is one of the most invaluable features offered by WPX Hosting that we haven’t encountered with most of the hosting services on the market. WPX’s Staging Area is an opportunity to test various features and processes for your website without risking breaking anything along the way.
This option allows you to deploy a staging version of a website, but be mindful – this still counts towards your available website slots. For example, if you own the Business plan and you’re hosting 4 websites on it, you can create a staging version for only one of those websites, since this plan allows a total of 5 website slots.
It’s a great way to fine-tune your website’s theme, layout, widgets, plugins, etc. and if you’re content with what you’ve done, you can merge the staging version with the live version of your site. This is super convenient and can save you a huge amount of time.
Pros and Cons of WPX Hosting
WPX Hosting is our top recommendation among the services of its kind. So let’s take a look at the benefits and drawbacks of WPX Hosting and why it’s important to consider them for the future of your website.
Fastest Loading Times
Almost every hosting company guarantees excellent page loading speeds, but the truth is only a small number of those companies honor their word. WPX Hosting is one of those services that stay true to their word and deliver some of the fastest loading times out there.
Matthew Woodward, an accomplished blogger and a prominent name in the SEO world, put 12 WordPress hosting providers to the test and discovered that WPX Hosting is indeed the fastest of them all.
WPX Hosting’s superior page loading speed is mainly possible because of their high-speed CND built with their own super-spec SSD servers. That way WPX Hosting is able to deliver a class-leading performance that’s a no match for any of its competitors.
Incredible Customer Support
WPX Hosting offers 24/7 customer support to each of its clients through live chat, email, or a ticketing system. Simply provide the details of your issue, and a friendly and very knowledgeable support agent will be with you in a timely manner.
The average response time by the WPX Hosting customer support is about 30 seconds and your issue is usually resolved within minutes. However, if a more complex problem needs tackling, you’ll be getting a dedicated, first-class support team to deal with your situation.
The platform also provides a thorough knowledge base where you can find all about how to use the WPX Hosting dashboard and guides on how to run and manage your website.
We had to mention backups in this WPX Hosting review since they are such an important component of every website’s upkeep. And WPX Hosting excels in this regard as well.
The platform automatically backs up your websites on a daily basis and keeps those backups stored for 28 days.
Additionally, if you’re in a need to create a manual backup, you can easily do so through their dashboard. These on-demand backups are kept for 24 hours, however, you can download them and store them locally.
You never know what can go wrong with your website and this option can be a lifesaver sometimes. So, kudos to WPX Hosting for being such a caring service.
Security & Protection
When it comes to security, we’ve already mentioned how WPX Hosting provides free SSL certificates and free WHOIS protection for the domain names that you purchase through them.
But that’s only scratching the surface. To fully protect your websites, yourself, and your visitors, WPX Hosting offers free DDoS protection from malicious attacks and a custom WAF (web application firewall) to block threats.
And if even that’s not enough, the service provides a free malware removal tool in case your site becomes infected. In addition to the malware scans it performs every day, this tool will promptly remove any dangerous software.
Users are raving about their experience with WPX Hosting even though the company is one of the youngest in the niche. Popular reviewing sites such as Trustpilot and G2 have WPX Hosting ranked on the very top among the services of its kind.
People praise everything about the platform – from the straightforward interface and lightning-fast speed it offers to its affordability and readily available customer support.
Here’s what some of them have to say about it:
Having just moved over to WPX I am really impressed by their customer support. I have only had fast, knowledgeable and friendly support from the get go. Initially, with Tenko who helped me set everything up and begin the migration process, through to Yanko who not only answered my latest queries but also offered a great solution I wasn’t even aware of. During the migration process I have also been kept in the loop with excellent communication. Highly recommended.” – Erin McKimm on Customer Support (11/13/2020)
“WPX Hosting Rocks
I have been on the web since 1997. I have used shared hosting to vps’s to a multitude of dedicated servers. I switched to the WordPress hosting at WPX Hosting because my sites performed better than they did on my 20 core / 40 thread 256GB Ram SSD Server. I started out right away saving about $250 a month. However I never expected the level of support I have received. It has been nothing short of Amazing. My last hosting company was the best I had seen up to this point on price and performance. WPX has beat them on price, performance and amazing customer service. Thank You!” – Jeffrey Evans on Price (4/20/2019)
Besides all the great features that we’ve encountered while exploring WPX Hosting, we were thrilled to find out that the company supports an amazing social cause – they take care of homeless and disabled dogs in Eastern Europe.
The company shelters more than 500 stray dogs and makes constant efforts to give permanent homes to these animals in Germany and the Netherlands.
If you feel like contributing to this wonderful cause, follow this link to make a donation. ❤️
In all honesty, WPX Hosting is practically flawless. We’re unable to point out a single drawback about this service; well, maybe the fact that they don’t provide a phone number as a customer support option.
Nonetheless, a technical issue is better dealt with if requested in a written manner. So, we’re more than willing to overlook this tiny hiccup.
WPX Hosting Pricing
In this section, we’ll discuss the pricing plans offered by WPX Hosting – for many, a key factor when deciding which web host to choose from.
Above, we mentioned what WPX Hosting’s three plans feature and who they’re suitable for, so let’s jump right to their prices:
- The “Business” plan costs $20.83/month when paid yearly or $24.99 monthly;
- The “Professional” plan costs $41.58/month when paid yearly or $49.99 monthly;
- The “Elite” plan costs $83.25/month when paid yearly or $99.00 monthly.
Judging by these prices, WPX Hosting is not the cheapest option out there. However, for all the benefits it provides, it can be compared to the most remarkable hosting providers on the market and it’s certainly much cheaper than them. That makes it one of the most affordable options among the premium hosting services.
Note that WPX Hosting also offers a generous 30-day money-back guarantee if you’re not fully satisfied with their performance – something that’s super convenient if you want to try and test their features.
Thank you for going through this detailed review. It’s time we wrap things up, but before we go, let’s summarize what we’ve discussed above.
Overall, we most definitely recommend trying WPX Hosting. We were impressed with how this service delivers optimal performance and provides transparent pricing info without pushing any upsells along the way.
The most remarkable features that WPX Hosting is recognized by in the hosting world are its super-fast speed capability, the friendliest and most helpful customer support, and its intuitive and elegant interface.
The platform accommodates all types of businesses, as they have suitable options that cater to large establishments, but also reasonably priced packages appropriate for smaller businesses looking to make a bang for their buck.